Privacy Policy

Privacy Policy

Introduction

Welcome to https://dune-buggies.terratrek.net (hereafter referred to as ‘Dune Buggies’, ‘the Company’, or ‘we’). We are committed to maintaining a transparent and secure online environment for our users, ensuring their privacy is respected at all times. This Privacy Policy outlines our practices regarding the handling of personal information in alignment with international data protection regulations, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados (LGPD), California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Privacy Act (CPA), Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s ConnectiCut Transactional Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This privacy policy covers all aspects of our online presence, including but not limited to, our official website, mobile applications, online services, and products offered through these platforms. It is important to emphasize that this policy does not extend to external links or third-party services accessed through our site. These entities have their own privacy policies governing data collection and usage, which we encourage users to review.

Processing Activities

Our Privacy Policy guides interactions when:

1. You use our applications and services as an authorized user, whether for personal or professional purposes.
2. You visit our website(s) linked to this Privacy Statement.
3. You receive communications from us, including promotional newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect a variety of personal data to enhance your experience and improve our services:

• Account Information: Details required to set up and maintain your user account, such as name, email address, username, and password.
• Payment Information: Data related to transactions, including payment method details, billing addresses, and order history.
• Financial Information: This may include bank account numbers (for direct debits or refunds) and financial transaction records.
• Purchase Information: Details about products or services you’ve purchased from us, including quantities, purchase dates, and prices.
• Mobile Device Identifiers: Unique identifiers such as IP addresses, device IDs, and mobile phone numbers for tracking user behavior.
• Location Data: Information on your geographical location to provide personalized content and services.
• Feedback: Your responses to surveys, feedback forms, or product reviews.
• Social Media Information: Data obtained from social media platforms when you interact with our content or use social login features.
• Product Information: Details about products of interest, including preferences, browsing history, and product ratings.

We collect this data through various methods: user input forms, order processes, surveys, website analytics tools, and automated technologies like cookies and tracking pixels. Additionally, third parties may share personal data with us for specific purposes, adhering to their respective privacy policies.

Cookies

Cookies are small text files stored on your browser when you visit our site. They play a crucial role in enhancing user experience and enabling certain functionalities:

• Strictly Necessary Cookies: Essential for navigation and basic functionality of the website.
• Preference Cookies: Remember user preferences, language settings, and display options.
• Analytics Cookies: Used by analytics services to collect aggregated data about visitors’ behavior, providing insights into how our site is used.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose it was collected for, or as required by law. When the data is no longer needed, we delete or anonymize it to protect your privacy. Our retention periods are in line with legal obligations and industry best practices.

Security Measures

The security of your personal information is a top priority. We employ robust organizational safeguards and security measures to protect against unauthorized access, disclosure, alteration, or destruction of data:

• Encryption of sensitive data both at rest and in transit.
• Access controls and secure authentication mechanisms for user accounts.
• Regular security audits and penetration testing to identify and mitigate potential vulnerabilities.
• Training and awareness programs for our staff to ensure data protection practices are maintained.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal information:

• Access: The right to request access to the personal data we hold about you.
• Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
• Erasure (Right to be Forgotten): Asking us to delete your personal information, subject to certain exceptions.
• Restriction: Limiting our processing of your data under specific circumstances.
• Portability: Receiving a copy of your personal data in a structured format for reuse across different services.
• Objection: Opposing the processing of your data for specific or all purposes.
• Non-Discrimination: The right to be free from unfair treatment based on your exercise of privacy rights.

To exercise any of these rights, please contact our Data Protection Officer or Privacy Team using the contact details provided below. We will respond to your requests in accordance with applicable law.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated revision date. We encourage users to review the policy periodically to stay informed about how we handle their personal data.

Contact Information

For any questions, requests for access or deletion of data, or if you have concerns regarding our privacy practices, please contact us:

• Email: [email protected]
• Postal Address: [Provide company address]

We value your trust and are committed to handling your personal information with the utmost care and transparency.